Welcome NEW_CUSTOMER ! Your Account is On-line with hostcentric.com! ---------------------------------------- Please do not reply to this message - send any messages via our Online Technical Support request page: http://faq.hostcentric.com/services/support.html ---------------------------------------- You may now begin to FTP or Telnet to your account! The directory you start out in is the directory you should place your home page as index.html , index.htm , index.shtml , home.html, or home.htm . 1. Your temporary domain can take up to 24 hours to be active, however you can use the IP address now. Your IP address can be found in the last paragraph of this email. 2. Remember! Our system is SeNsItIvE to upper and lower case. 3. index.htm index.html index.shtml home.htm and home.html are the home pages. 4. cgi-bin and maps and icons are invalid directories. DO NOT USE THEM. 5. Upload your Perl/HTML/TXT in ASCII or TEXT Mode, Zip & Images Files in Binary. 6. Check the FAQ (http://faq.hostcentric.com/) First before asking. 7. Your technical questions can be answered by filling out our Technical Support Request Page at http://faq.hostcentric.com/services/support.html. 8. Our service is based on the subscriber having a working knowledge of the WWW, FTP, Telnet, & Email. 9. You can FTP, Telnet or retrieve Email from your account 24hrs/day using your domain as your host name or POP3 server. 10.If this is a New domain, Internic will send you a bill for their fee of $70 for first two years of domain registration in approx. 3-6 weeks. If this a Transfered Domain, there is no additional charge from Internic. Please see the additional information at the bottom of this email regarding Transfer of Domain. 11.By The Use of our Domain Maintenance Services, Uploading your files to our server(s) and/or the use of our Email services you hereby agree to the terms of our "Accepted Usage and Content Policy" Accepted Usage - Please see our "Accepted Usage Policy" found at http://faq.hostcentric.com/usage.html Here are 4 excerpts: A. Pornography - Due to legal and social issues, we will not accept any new customers who publish pornographic images. We do not allow any pornographic content on our server, including but not limited to nude photographs, explicit language, or sexual fiction. If an existing customer publishes pornographic images, Web2010 may issue a warning and/or suspend your account. Let's make this easy to understand: No site that promotes porn or nudity will be allowed on our servers, this includes BANNERS, CLICKER SITES, EDITORIALS, STORIES, NUDE PHOTOGRAPHS, EXPLICIT LANGUAGE, SEXUAL FICTION, OR ANYTHING THAT WEB2010 DEEMS INAPPROPRIATE FOR OUR SERVERS. If an existing customer publishes pornographic images, Web2010 will remove your site from our server and all monies paid will be forfeited. B. Excessive Bandwidth Usage - Premier Plan accounts have 3.5 GIG of allowed transfer, Basic plans have 2.5 GIG of allowed transfer, etc. Bandwidth Usage over the allowance is billed at $10/500 MB or fraction thereof of transfer. Please check the the allowance for your plan. C. Bulk Email, Spam, or Unsolicited Mail Submissions- NO DOMAIN MAINTAINED BY WEB2010 will be permitted to submit BULK EMAIL of any type. This includes but not limited to using our Email server or any other BULK EMAIL submission service, i.e. Cyber Promotions. This includes but is not limited to the the use of the Domain Name or an Email Address for the Domain Name in the actual Bulk Email. If we receive a complaint on a BULK EMAIL from a Domain maintained on our servers, the account we be subject to suspension and/or cancellation without notice. D. Due to Legal & Liabilty issues we do not host WAREZ sites or sites that promote the use of or supply directly or links to serial numbers of Unlicensed Software. ------------------------------------------------- How to Contact Technical Support: 1. Check out our FAQ at http://faq.hostcentric.com You will find the answers to the most common questions there. 2. If you cannot find your questions addressed, then fill out the Technical Support Request Form found at http://faq.hostcentric.com/services/support.html and Support will respond to you as quickly as possible. Note: We use this method so we may document the questions clients have, we then can make our FAQ as complete as possible and ultimately serve you better. -------------------------------------------------- Your account has been setup with Domain policy forwarding and Mreply! Default Addresses: info, sales, webmaster, support and billing have been setup as autoresoponders. Send email to: info@NEW_CUSTOMER to see a demonstration. The file .domains in your home directory controls where your email will go and can be edited to forward email in the following manner: .domains -------- TO: FORWARD TO: info@NEW_CUSTOMER # sales@NEW_CUSTOMER # webmaster@NEW_CUSTOMER # support@NEW_CUSTOMER # billing@NEW_CUSTOMER # root@NEW_CUSTOMER root@hostcentric.com USER_ID@NEW_CUSTOMER USER_ID NEW_CUSTOMER USER_ID If you added this line: bob@NEW_CUSTOMER bob@aol.com to the top of your .domains file, all mail that comes in for bob will forward off to bob's aol address, neat huh? The # sign as the destination address means forward this to Mreply, which will process the .mreply.rc file in your home directory. This file is an intermediate shell language that will allow you to setup auto-responders. If you are having trouble understanding the mreply.readme file, try the following link. It is not on our server but it works exactly the same way: http://visionary-web.com/mreply/generator.html Please note this will shortly disable any previous mail redirection, you should immediately configure all email pop accounts and "virtually" redirected email forwarding at this time in the .domains file. ------------------------------------------------- CGI-BIN: You may utilize any directory except cgi-bin, we suggest using cgibin for your own scripts. Thank you. The Actual directory for your Virtual FTP Server is /mnt/ftp/(youripaddress) however users will access it via ftp to your domain name. AnonymousFTP is disabled by default. It can be turned on pursuant to customer request including domain name, userid and password. We will need you to acknowledge our disclaimer at: http://faq.hostcentric.com/anonymous_ftp.htm#disclaimer ------------------------------------------------- IMPORTANT INFO FOR TRANSFERING DOMAINS: Internic will not allow us to transfer existing domains. Only the Administrative or the Technical Contact can do this. The Internic Online Modification Form can be found at: http://rs.internic.net/cgi-bin/domain (08-01-97) Enter your email address & domain name, click "Modify Existing Domain", hit "Procede", then follow the rest of the directions. You will need the following information in order to do the modification. Technical Contact: js1795 (leave all other lines in this section blank) Primary Nameserver: ns.hostcentric.com IP Number: 209.235.31.149 Secondary Nameserver: ns2.hostcentric.com IP Number: 209.196.60.253 You might have other information that needs to be updated on this form, that would be up to you to decide. Do not forget to "reply" the email template that you receive from Internic back to them in order to start the transfer process. ------------------------------------------------- Current server hardware and software version information is at: http://faq.hostcentric.com/versions.htm ------------------------------------------------- You can review your current account information using our Customer Database Interface at: http://custinfo.hostcentric.com/ Should you wish to make any changes to the information there, use this secure form: https://www.hostcentric.com/faq/frontpage/secure/update.html Allow us to thank you for the opportunity to serve your Web Hosting needs. We look forward to a long relationship. Web2010 Staff 1-843-842-9572 9am-9pm, Mon-Fri, 12noon-6pm, Sat-Sun (EST) Your Web Site Account Management USERID was created as ccassag Username: ccassag to telnet or FTP to grand-isle.hostcentric.com now! Home Directory created /home/users/web/b1483/hoc.ccassag/docroot_ccassag Your DocumentRoot is /home/users/web/b1483/hoc.ccassagfp . This is the directory your web content should go in. This is the directory that the public has browser access to. Your Frontpage program will automatically publish to this directory. Publishing instructions are at: http://faq.hostcentric.com/services/frpagfaq.html Your Web Statistics Summary is located at /web/guide/grand-isle/wwwfp/logs/usage.html The url to reach it via web browser is: http://grand-isle.com/logs/usage.html Please USE Temporary Domain Reference http://grand-isle.hostcentric.com or your IP address until your domain is approved by InterNIC. IP address for grand-isle.com is 209.196.11.193 You web site is located on our www16.hostcentric.com server